Terms & Conditions


Terms of Sale


Thank you for shopping at Tony Palmer Photos. By placing an order on my website, you accept the Terms of Sale set forth below. Please read through our terms thoroughly. These items may be updated at any time; please check back for updates. The website resides at http://www.tonypalmer.photos


Copyrights and Trademarks


All materials appearing on http://www.tonypalmer.photos and tonypalmerphotos.pixieset.com/ are the property of Tony Palmer Photos. Materials protected by this copyright include, any and all images and any and all text; (including logos and other graphics); and any and all design elements of the website. You may use the content http://www.tonypalmer.photos and tonypalmerphotos.pixieset.com/ for shopping, placing an order on this site, or for conducting other tasks associated directly with, and for the sole purpose of, shopping on this site or placing an order on this site. Unauthorized use of the materials appearing on http://www.tonypalmer.photos and tonypalmerphotos.pixieset.com/ may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Such unauthorized use includes, but is not exclusive to, copying, reproducing, republishing, modifying, uploading, transmitting, or distributing any of such materials without the prior written consent of http://www.tonypalmer.photos and tonypalmerphotos.pixieset.com/.

The “Tony Palmer Photos” logo are trademarks of Tony Palmer Photos, as are all custom graphics, icons, and logos found on http://www.tonypalmer.photos.


Disclaimer and Limitation of Liability


Unless otherwise noted, because of the custom nature of the transaction, and the prevalence of illegal reproduction facilities, products sold by Tony Palmer Photos on tonypalmerphotos.pixieset.com are non-refundable. Replacement items for damage in shipping or misidentified images will be honored within a 14 day return policy. Tony Palmer Photos makes no representations or warranties, either express or implied, of any kind with respect to products sold on this site. Tony Palmer Photos expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Tony Palmer Photos arising from any product sold on this website shall be the price of the product ordered. In no event shall Tony Palmer Photos, its officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold. You agree that Tony Palmer Photos, its officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of http://www.tonypalmer.photos.

You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages. Typographical and Photographical Errors: Tony Palmer Photos attempts to be as accurate as possible in our pricing, as well as our typographical and photographical depictions of products for sale; however, we cannot guarantee that product descriptions/specifications, pricing or any other content on http://www.tonypalmer.photos is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, informational, technical or other error, Tony Palmer Photos shall have the right, at our sole discretion, to either honor the displayed price or refuse/cancel any orders placed for that product at the incorrect price. Order Acceptance Policy Your submission of an order and/or receipt of an order confirmation, automated or otherwise, does not signify our acceptance of such order. Tony Palmer Photos reserves the right to cancel any order that we deem necessary, at our sole discretion, regardless of the order status or whether you have received a confirmation of the order. We reserve the right to require additional information from you before accepting or processing any order. Jurisdiction: Tony Palmer Photos and you agree that any legal action brought against Tony Palmer Photos shall be governed by the laws of the Australia. 


Delivery Information


Tony Palmer Photos uses standard Australia Post Parcel postage for the delivery of prints which take 1-5 days within Australia. Delivery times provided by Tony Palmer Photos are estimates only based on Australia Post information. Tony Palmer Photos will not be held accountable for late deliveries or loss or damage relating to late deliveries.


Return Policy


Unless otherwise noted, because of the custom nature of the transaction, and the prevalence of illegal reproduction facilities, products sold by Tony Palmer Photos on http://www.tonypalmer.photos and tonypalmerphotos.pixieset.com are non-refundable. Replacement items for damage in shipping or misidentified images will be honored within a 14 day return for a replacement period. Unless otherwise noted all returns for replacement must follow the conditions below:

  • All products must be returned complete.
  • Tony Palmer Photos will not accept items that have been intentionally physically damaged or abused.
  • All returns must be shipped freight prepaid.
  • All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases.
  • Please allow 2-3 weeks for all replacement orders.


Shipping Policy


Tony Palmer Photos is not responsible for lost or stolen packages once they have been delivered. A confirmation email from the shipping carrier used in each transaction will be sent to the purchaser.


Unauthorized Returns


Shipments that are refused without authorization, or that are returned to us because the address was invalid, are subject to a fee of 15% plus applicable shipping and handling fees.


SALES POLICY AGREEMENT


By placing an order at http://www.tonypalmer.photos and tonypalmerphotos.pixieset.com, a customer has agreed to the terms and conditions of the sale as indicated on this website. By placing an order at http://www.tonypalmer.photos and tonypalmerphotos.pixieset.com, a customer has agreed to the total Australian Dollars (AUD) amount of the sale, and authorized Tony Palmer Photos to collect payment via the payment method the customer specified. Tony Palmer Photos reserves the right to make changes to this site and these terms and conditions at any time.

Tony Palmer Photos strives to be as accurate as possible in our content and pricing. However, we cannot guarantee that the product descriptions/specifications, pricing or any other content on the site is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Tony Palmer Photos shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.


In addition, all weights and size dimensions are approximate. While we make reasonable efforts to accurately display all details of our Product offerings, including the applicable colour and/or brightness, please note that the actual colour and/or brightness you will see for a Photo depends on the settings of your computer screen and we cannot guarantee that your computer will accurately display all photo colours. In addition, and for the same reason, prints may have small variations in colour, from what is displayed on your computer screen, and can look different depending on the ambient light and location it is displayed.


Privacy & Security Policies


Tony Palmer Photos does not rent, trade, loan, or sell your personal information, or any other information which may identify you, to third parties. We are committed to protecting our customers’ privacy. The information we collect is used to process your order and to enhance your shopping experience.


Your Personal Information


When you place an order at our site, you provide us with your name, email address, credit card information, address, and phone number. We use this information to process your order. The financial information (credit card number, expiration date, billing address, etc.) that we collect from you is used for billing purposes only.

In order to serve you best, credit card transactions are handled by a reputable third-party banking institution. Once the bank authorizes your credit card, we begin processing your order. The banking institution we do business with is under strict obligation to keep your personal information private.

We also work with third parties that perform various vital functions on our behalf. Such functions include shipping and delivering of packages, fulfilling orders, etc. These third parties will have access to personal information as required for them to carry out these functions on our behalf. They are also under strict obligation to keep your personal information private.

Tony Palmer Photos may occasionally notify you via email about important functionality changes to our web site or special offers we think you’ll find valuable. At the bottom of every such email are directions on how to take your email address off our list.


Your Consent


By using our web site, you are agreeing to let us collect the aforementioned information (please see the above) and use it in the said manner. If we decide to change our privacy policy, we will post those changes on this page. Tony Palmer Photos will cooperate with law enforcement agencies to identify any individual who attempts to use our services for illegal activities. We will also report any activity we believe to be unlawful, to the proper authorities. Additionally, we may release account information when we feel that such a release is necessary to enforce the terms of our user agreement, or to protect the rights, property, and safety of our users, Tony Palmer Photos, or others. Other sites accessible through Tony Palmer Photos have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Tony Palmer Photos is not responsible for the actions of third-parties. In Closing If you have any questions about this privacy statement, Tony Palmer Photos practices, or your business with Tony Palmer Photos, please contact customer service at: antony.palmer@gmail.com. Please check back occasionally for any updates or changes to our privacy policy.


VOUCHER POLICY


All voucher purchased by http://www.tonypalmer.photos or by any other source are non-refundable. They have set expiration date over which any voucher will not be eligible to use.


LICENSE


All images are property of Tony Palmer Photos and are copyrighted by law. None of them cannot be copied, used or published for commercial purposes without Tony Palmer Photos clear permission to do so. Tony Palmer Photos reserves the right to use all of Client’s images on website, blogs, or any other related marketing material.


Privacy Policy


This Privacy Policy and Terms of Sale governs the manner in which Tony Palmer Photos collects, uses, maintains and discloses information collected from users (each, a "User") of the www.http://www.tonypalmer.photos and tonypalmerphotos.pixieset.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Tony Palmer Photos.


Personal Identification Information


We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, purchase materials, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


Non-Personal Identification Information


We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Web Browser Cookies


Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How We Use Collected Information


Tony Palmer Photos may collect and use Users personal information for the following purposes:


- To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

- To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

- To improve our Site

We may use feedback you provide to improve our products and services.

- To process payments

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

- To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.


How we protect your information


We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. When third party entities are involved with handling User information including but not limited to the registering, ordering, and payment for product and services. User will not hold Tony Palmer Photos liable for lost information or any damage accrued because of default of third party.


Sharing Your Personal Information


We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.


Changes to this privacy policy


Tony Palmer Photos has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms


By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.